Let us take you on an artisanal culinary journey. Grab your favourite vegan cheezes from us!

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FAQ

  • What is vegan cheese?

    Vegan cheese is entirely dairy-free and plant-based, with no animals or animal products used during the process. It can be made from vegetables, fruits, grains, seeds and nuts. Fermented cashews and almonds are the star ingredients in Le Fromage by Ma’s collection of cheezes.

  • Why choose vegan cheese over dairy cheese?


    Meeting the demands of vegans and the lactose intolerant, vegan cheese is a healthy alternative to traditional cheese made from cow’s or goat’s milk. Dairy cheese is generally high in saturated fats, while cheese made from nuts provides essential ‘good’ fats as well as vitamin B. Typically, vegan cheese is rich in vitamins E and C, magnesium, iron, phosphorus, folic acid and potassium, too.

  • Why do two Le Fromage by Ma cheezes of the same type look different?

    Since our cheezes are made by hand, each one is unique. Slight differences in colour and shape are therefore to be expected.

  • Do the cheezes contain allergens?

    Our cheeze is made from nuts and soy products. Please consult the list of ingredients under each item in the Online Shop before purchasing.

  • How long do the cheezes keep for?

    Our cheezes have no added preservatives and may be kept at room temperature for up to two hours after purchase / delivery. Store the cheezes in the refrigerator if you wish to enjoy them at a later time, but consume them before the ‘Best Before’ date on the packaging. Our cheeze will be at its gorgeous best if removed from the fridge 30 to 45 minutes before serving.

  • Do you deliver throughout Hong Kong?

    We offer free delivery on orders over HK$500. Our delivery service operates on Tuesdays and Thursdays (including public holidays) during two timeslots (12:30 – 4:00 pm and 4:00 – 8:00 pm) and covers Hong Kong Island, Kowloon and the New Territories. Unfortunately, we are unable to deliver to the Outlying Islands or Ma Wan; nor can any requests for specific arrival times within the designated timeslot be entertained.

    We expect our cheezes to reach you safely and in the pristine condition they left our kitchen, but we cannot be held responsible for any delay or damage that may occur during delivery.

  • If there is a problem with my order, what should I do?

    You can call our shop in K11 MUSEA on 6019 5889 during business hours (11:00 am – 10:00 pm daily), or email us at info@lefromage.com.hk.

  • A word about our website …

    We reserve the right to modify, suspend, terminate or restrict access to all or any part of our website without notice or liability.